FAQS & Refund Policy
FAQs, Refund and Exchange Policy:
If your order has not been shipped contact us immediately at +962 78 060 4466 . Once orders are out for delivery, cancellation is not allowed.
We will certainly attempt to make any order changes upon request. If you have an urgent order edit please contact us immediately at+962 78 0604466 .
You’ll need to first add the items to your cart. Then, proceed through checkout and add the discount code to the section and click apply. Make sure the discount is applied before proceeding.
We accept Cash on delivery.
All Mosiqati orders will receive an email order confirmation after the order has been placed. You will receive a secondary notification email with your tracking details upon dispatch. If you did not receive either email please check your junk folder as it may have snuck in there. If you have not received anything, please contact us at +962 78 060 4466 .
We are constantly expanding and making Mosiqati reach all cities of Jordan.
All orders placed will be dispatched and shipped out from our warehouse within 1 to 3 business days.
A tracking number will be sent via email. If you did not receive this email please check your junk folder as it may have snuck in there. If you have not received anything, please contact us at +962 78 060 4466 .
Please contact us immediately with your order number and updated address at +962 78 060 4466 . If your order has not dispatched we can update your address, if however your order has dispatched you will be in charge the cost of shipping.
We’re sorry to hear you would like to return products in your order. contact us at +962 78 060 4466 and we’ll help sort you out!